SHIPPING POLICY

DELIVERY TIME

Delivery time: 3 to 5 working days after receipt of order
Once your order is on its way, you will receive a separate shipping confirmation via email.
The delivery time for made-to-order products may differ from standard products, as they are specially made for you.
Worldwide shipping available.

SHIPPING COSTS

Free shipping on all orders over 300 order value.

GERMANY & AUSTRIA

DHL: €5.90
UPS: €7.90

SWITZERLAND

Swiss Post: CHF 14.90
You will not need to pay anything upon receipt; the goods are delivered duty-free.

UNITED KINGDOM

EVRI: GBP 14.90
You will not need to pay anything upon receipt; the goods are delivered duty-free.

OTHER EU COUNTRIES

FedEx: €9.90 to €14.90
For all deliveries within the EU, taxes and duties are included in the product price.

OTHER COUNTRIES OUTSIDE THE EU

FedEx: €24.90
For all deliveries outside Europe, import duties and additional fees may apply. These are calculated based on the local regulations of the destination country and must be borne by the customer. Please contact your customs office for more information.

RETURNS

Items can be returned within 14 days of receipt. The cost per return is EUR 5.90, which will be deducted from the refund. This is a handling fee for processing the return.
For returns from Germany, Austria or Netherlands please use our returns portal.
If you would like to return an order from outside Germany, Austria or the Netherlands, please send the items to the following address:

Dominik Rutonic
c/o RHODIUM
Stettener Straße 15
73732 Esslingen am Neckar

RHODIUM does not cover return shipping costs for orders outside of Germany, Austria or the Netherlands.

LOCATIONS

OUR LOGISTICS (SHIPPING & RETURNS)

Stettener Straße 15
73732 Esslingen am Neckar
GERMANY

OUR OFFICE
Stettener Straße 15
73732 Esslingen am Neckar
GERMANY